Question 1

What is EmoBay?

Accepted Answer

EmoBay is an AI-powered mental wellness platform designed to provide 24/7 emotional support, self-help tools, and therapy matching. Our chatbot helps users manage stress, anxiety, and emotions through AI-driven conversations, guided exercises, and mood tracking.

Question 2

How does EmoBay work?

Accepted Answer

EmoBay uses secured and advanced Large Language Models to generate supportive and empathetic conversations. It analyzes your input, detects emotional patterns, and provides suggestions like mindfulness exercises, breathing techniques, and journaling prompts. If needed, EmoBay can also guide you toward therapy resources.

Question 3

Is EmoBay a replacement for therapy?

Accepted Answer

No, EmoBay is not a substitute for professional therapy. While our AI can offer comfort and self-care tools, it cannot diagnose conditions or replace a licensed mental health professional. If you're struggling with serious mental health concerns, we strongly recommend seeking therapy.

Question 4

What kind of support can EmoBay provide?

Accepted Answer

Question 5

Can AI really understand my emotions?

Accepted Answer

EmoBay is designed to recognize emotional patterns in text and respond with empathy. However, AI is not human and may not fully grasp complex emotions like a trained therapist would. If you need deep emotional support, human connection is always recommended.

Question 6

Can AI make mistakes?

Accepted Answer

Yes, EmoBay's AI is not perfect and may sometimes misunderstand your emotions or provide responses that feel off. If this happens, you can rephrase your message, ignore the response, or seek professional guidance.

Question 7

Does EmoBay fact-check its responses?

Accepted Answer

No. EmoBay's LLM model generates responses based on existing database/knowledge and does not verify factual accuracy. If you need medical, legal, or crisis-related information, please consult a professional source rather than relying on AI-generated advice.

Question 8

Is my data safe with EmoBay?

Accepted Answer

Yes! We do not collect, store, or use your chat data. EmoBay runs on secure infrastructure including Azure and Cloudflare, which follows strict data privacy policies. Your conversations are not used to train or fine-tune the model.

Question 9

Can I talk to a real therapist through EmoBay?

Accepted Answer

Therapy-matching feature of EmoBay is currently under development, which aims in helping you find a professional therapist based on your needs and preferences. However, our chatbot itself is not a licensed therapist and cannot provide medical or psychiatric treatment.

Question 10

What should I do in an emergency?

Accepted Answer

EmoBay, at least in current stage, is NOT designed for crisis intervention. If you are experiencing distress, suicidal thoughts, or a mental health crisis, please contact emergency services or a crisis hotline in your area.

Question 11

Is EmoBay responsible for the outcomes of using its AI?

Accepted Answer

No. EmoBay provides emotional support and self-help tools, but users are responsible for their own actions and decisions. We are not liable for any consequences resulting from interactions with our AI. Please use EmoBay as a supplement to, not a replacement for, professional help.

Question 12

Who should not use EmoBay?

Accepted Answer

If you are experiencing severe mental distress, suicidal thoughts, or a crisis, we strongly recommend seeking professional help instead of relying on EmoBay. Our AI is designed for general emotional support, not for diagnosing or treating mental health conditions.

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