Terms and Conditions

1. Introduction and Acceptance

By accessing and using the EmoBay service ("Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please refrain from using our Service. These Terms constitute a legally binding agreement between you and EmoBay, a service provided under Hong Kong law.

2. Description of Services

EmoBay provides an AI-driven chatbot designed to offer general informational and emotional support. The Service may generate responses based on a mix of pre-programmed algorithms and machine learning models. While we strive to ensure quality and consistency, the Service is intended for general informational purposes only and is not a substitute for professional advice.

3. User Acknowledgement and Responsibilities

• Age Requirement: Our Services are not directed to, or intended for, children under 13. We do not knowingly collect Personal Data from children under 13. If you have reason to believe that a child under 13 has provided Personal Data to EmoBay through the Services, please email us at legal@emobay.org. We will investigate any notification and, if appropriate, delete the Personal Data from our systems. Users under 18 must have permission from their parent or guardian to use our Services.
• Accurate Information: You agree to provide accurate and complete information when using the Service.
• Personal Use: The Service is for your personal, non-commercial use only.

4. Chatbot Output Disclaimer

EmoBay's chatbot automatically generates responses using AI algorithms that may rely on publicly available data. By using our Service, you acknowledge and agree that:

• No Professional Advice: The outputs provided are for informational purposes only and should not be construed as professional, medical, legal, financial, or any other form of advice.
• Possibility of Misinformation: The chatbot may generate content that is incomplete, outdated, or inaccurate. You are solely responsible for verifying any information received.
• No Liability for Consequences: EmoBay is not responsible or liable for any errors, omissions, or consequences arising from reliance on the chatbot's output. You agree to consult appropriate professionals and conduct your own fact-checking before acting on any information provided.

5. Limitation of Liability

To the fullest extent permitted by applicable law, EmoBay, its affiliates, officers, employees, or agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of the Service. This limitation applies regardless of the nature of the claim, whether in contract, tort (including negligence), or otherwise.

6. Intellectual Property

All content, software, and materials provided through the Service are owned or licensed by EmoBay. You agree not to reproduce, distribute, modify, or create derivative works without our prior written consent.

7. Privacy and Data Security

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data. By using the Service, you consent to the processing of your data in accordance with our Privacy Policy.

8. Modifications to the Service and Terms

EmoBay reserves the right to modify, suspend, or discontinue, temporarily or permanently, the Service (or any part thereof) at any time without prior notice. We also reserve the right to update these Terms from time to time. Your continued use of the Service after any modifications constitutes acceptance of the revised Terms.

9. Third-Party Links

Our Service may contain links to third-party websites or services. These links are provided for your convenience only and do not signify our endorsement of the content on such sites. We are not responsible for the accuracy or reliability of any information, products, or services offered by third parties.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Hong Kong SAR. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

11. Contact Information

If you have any questions, concerns, or requests regarding these Terms, please contact us at:
Email: legal@emobay.org